Till guide

How to Process Split Payments in Salon Manager

Split a client bill between card, cash, voucher or other available payment methods and complete the transaction once the full balance has been paid.


Video walkthrough: processing a split payment from the Salon Manager Till.

Quick answer

Split one bill across multiple payment methods

Open the client’s bill in the Till, enable Split Payment, enter and confirm the amount for the first payment method, then use another payment method for the remaining balance. Select Complete once the full amount has been paid.

Before you start

Have these details ready

Access to Salon Manager
Permission to use the till
An existing client bill open in the Till
The client’s chosen payment methods and amounts

Step-by-step instructions

How to process a split payment

Follow these steps to divide one bill between two or more payment methods.

1Open Salon ManagerSign in and open the main Salon Manager application.
2Go to the TillOpen the Till screen from the main navigation.
3Select the client billChoose the client’s bill from the In Salon Clients list.
4Enable Split PaymentIn the Pay Now section, switch on the Split Payment option.
5Choose the first payment methodSelect the first payment option the client wants to use.
6Enter the first amountEnter the amount being paid with the first payment method.
7Confirm the first paymentConfirm the payment so it is added to the bill.
8Check the remaining balanceReview the payment line and the updated amount still outstanding.
9Choose the second payment methodSelect the next payment method for the remaining balance.
10Pay the remaining amountEnter and confirm the remaining payment amount.
11Complete the billWhen no balance remains, select Complete to finish the transaction.

Useful tips

Confirm the split before taking payment

Confirm how the client wants to divide the payment before starting.
Check the remaining balance after each confirmed payment.
Review the payment summary before completing the bill.
Use split payments whenever a client wants to use multiple payment methods.

Troubleshooting

Common issues and what to check

The Split Payment option is not available

Make sure a client bill is selected and that you are in the Pay Now section of the Till.

The remaining balance is incorrect

Check the amount entered for the first payment. The remaining balance updates after each confirmed payment.

I selected the wrong payment method

Cancel the payment where possible and re-enter it using the correct method.

The Complete button is not available

Check that the full balance has been paid. The bill can only be completed when no amount remains outstanding.

Frequently asked questions

Split payment questions

Can I split a payment between different payment methods?

Turn on Split Payment, enter the first payment amount, then pay the remaining balance using another payment method.

Where is the Split Payment option?

It is located in the Pay Now section of the Till screen.

Can I use card and cash for the same bill?

The payment can be divided between card, cash, voucher or other payment methods available in your setup.

How do I know how much is left to pay?

After each payment is confirmed, Salon Manager displays the remaining balance underneath the bill items.

When can I complete the bill?

The Complete button becomes available once the full balance has been paid.

Offline reference

Download this guide as a PDF

Keep a printable copy for reception teams or use it during staff training.

Download PDF Guide

Last reviewed: 14 July 2026.

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