Salon Manager is cloud-based UK salon management software with 10 connected feature areas: appointment and online booking, POS and integrated payments, client CRM, consultation forms, marketing, stock control, reporting, multi-location management, college workflows and permission controls. Information follows the client journey from booking and consultation to checkout, rebooking and reporting. Packages start from £29 plus VAT per month, with availability depending on the package, optional services, hardware and payment requirements.
Choose the feature set and permissions that suit one location, a growing group, or a college or academy, with UK-based onboarding, training and support.
Ten connected feature areas
Each card explains the job the feature supports, how it connects with the wider platform and where to learn more.
Manage appointments, staff, rooms, shared resources, processing time, recurring visits and waiting lists in one diary. Add online booking, reminders and deposits to make booking easier for clients, reduce avoidable gaps and keep control of availability.
Bring services, retail, vouchers, discounts, tips, deposits, loyalty points and card payments into one connected checkout. Transactions stay linked to the appointment and client record, supporting a smoother final step, quicker cash-up and more dependable reporting.
Keep contact details, appointment history, preferences, formulas, notes, purchases, loyalty activity, consultation forms and skin-test records in one client profile. Authorised team members gain the context to deliver more personal, consistent care and more relevant follow-up.
Create digital consultation forms around the services you provide and keep completed records with the client profile. Store separate skin tests when treatments or product ranges need different checks, giving authorised users a clearer and more consistent record.
Use client and appointment information for confirmations, reminders, birthday messages, rebooking prompts and targeted email or SMS campaigns. Communication stays relevant without rebuilding lists in a separate marketing platform.
Track retail and professional products, suppliers, deliveries, stock takes and current quantities alongside sales. Use a mobile device to scan barcodes where products are stored. Update quantities there and then. This helps the team order more accurately across one or multiple locations.
Bring bookings, revenue, retail, client, team and stock data into one reporting view. Spot patterns, compare performance and focus management attention on the opportunities and pressures that matter most.
Give each location the tools to run its day while maintaining central visibility across permissions, client information, reporting and operational standards. Support consistency across the group without removing the flexibility local teams need.
Manage learners, tutors, rooms, services, public appointments, payments and reporting in a salon-style environment. Students gain experience of real front-of-house workflows while authorised staff retain oversight across departments or locations.
Use cloud access and role-based permissions to control who can view or change information. The dedicated security page explains data handling, user access and cloud infrastructure. It also covers the questions to ask before choosing a provider.
Feature availability depends on the selected package, optional services, hardware, payment requirements and implementation. Your tailored demonstration makes the full picture clear. It shows what is included, what can be added and which setup best fits your business.
Package availability
Feature availability depends on the package and optional services selected. Essentials provides the core Salon Manager platform. Premium includes online booking. Premium+ adds online gift vouchers. Enterprise is tailored for larger or more complex organisations and includes branded apps.
The package calculator shows what is included, optional or unavailable. It also keeps monthly charges separate from setup and equipment costs.
| Package | Feature direction | Typical requirement |
|---|---|---|
| Essentials | Core Salon Manager platform | A focused operational foundation |
| Premium | Core platform with online booking | Taking bookings online |
| Premium+ | Online booking and online gift vouchers | Selling connected vouchers online |
| Enterprise | Tailored configuration with branded apps | Larger or more complex organisations |
Smaller tools. Less everyday friction.
Salon Manager also includes loyalty points, service-specific skin tests, beauty room and resource booking, mobile stock checking and connected online gift vouchers. These practical tools remove extra processes from the working day and make booking, client, stock and voucher workflows easier to complete.
Extend the platform without fragmenting the day
Salon Manager can be extended with supported AI features and SalonPay integrated payments. Each service has its own page. You can check its current capabilities, availability and commercial terms without confusing it with core package functionality.
Proof, pricing and people you can check
Do not judge salon software on a feature list alone. Test the workflows your team uses, confirm what is included and optional, check the full cost and review the support available after launch. Salon Manager publishes a 2025 no-show benchmark, package pricing and customer-care information so those claims can be checked before you commit.
The Salon Manager 2025 benchmark recorded an average no-show rate of 0.7% across the appointments included. Individual results vary and are not guaranteed. The figure shows why reminders, deposits and accurate diary records matter.
Packages start from £29 plus VAT per month, then build around your team, locations and chosen extras. Setup, hardware and optional services are shown separately, so the full investment is easier to understand before you commit.
Start with UK-based onboarding, then use unlimited training, refresher sessions and practical support as the team or business changes.
Independent guidance
Salon software can involve cloud services, personal data, marketing communications, backups and card-payment workflows. These official sources provide independent questions to use during due diligence. They are contextual references, not claims that every Salon Manager configuration has been independently certified.
The UK National Cyber Security Centre publishes 14 Cloud Security Principles covering areas such as data protection, identity, operational security and audit information.
The Information Commissioner’s Office explains the UK GDPR principles, including lawfulness, transparency, data minimisation, accuracy, storage limitation and security.
The ICO publishes guidance on direct marketing by electronic mail, including consent, the soft opt-in and the right to opt out.
The NCSC recommends regular backups and explains why important data should be recoverable after loss, damage, theft or ransomware.
PCI DSS defines technical and operational requirements for organisations that store, process or transmit payment-card information.
Specialist software, flexible configuration
Salon Manager can be configured for hair salons, beauty salons, barbershops, spas, aesthetic clinics, colleges, training academies and multi-location salon groups. Services, team structure, permissions, locations and reporting can reflect the way the business operates instead of forcing every organisation into the same workflow.
Compare the working day, not just the feature list
Compare salon software using the tasks your team performs every day. Confirm what is included and optional. Check the total cost, support, security and ability to scale. Use these six checks during a tailored demonstration. They keep the decision grounded in your real working day.
Direct answers to high-intent questions
Get direct answers about core features, online booking, POS, payments and CRM. The section also covers consultation forms, marketing, stock, reporting, colleges, multi-location management, packages and demonstrations.
Bring the real working day into the conversation
Bring us the parts of the day that feel harder than they should. Your tailored demonstration follows the workflows that matter most. This can include booking, checkout, client care, consultations, marketing, stock or reporting. College and multi-location processes can also be covered. The aim is less admin, stronger diary value and greater team confidence.
