Till guide

How to Change Prices in the Salon Manager Till

Select the service or retail item on a client bill, enter the replacement price and confirm the updated total before taking payment.

Video walkthrough: changing the price of a service or retail item in the Salon Manager Till.

Quick answer

Select the item and enter the new price

Open the client’s bill in the Till, select Change Price, choose the service or retail item, enter the new amount in New Price and select Confirm.

Before you start

Have these details ready

Access to Salon Manager
Permission to use the till
An existing client bill open in the Till
A service or retail item already on the bill

Step-by-step instructions

How to change an item price

Follow these steps to select the bill item, enter the replacement amount and confirm the updated total.

1Open Salon ManagerSign in and open the main Salon Manager application.
2Go to the TillOpen the Till screen from the main navigation.
3Select the client billChoose the client’s bill from the In Salon Clients list.
4Open Change PriceSelect Change Price on the right-hand side of the screen.
5Review the Change Price windowThe Change Price window displays the services and retail items currently on the bill.
6Select the itemChoose the service or retail product whose price needs to be updated.
7Check the original priceReview the existing price before making the change.
8Enter the new priceType the required amount into the New Price field.
9Review the new amountCheck that the replacement price is correct before saving.
10Confirm the changeSelect Confirm to apply the new price.
11Check the updated billConfirm that the item price and overall bill total have updated correctly.

Useful tips

Check the item and amount before confirming

Make sure the correct service or retail item has been selected.
Double-check the new price before confirming the change.
Review the bill afterwards to confirm the overall total is correct.
Only change prices when you have permission to do so.

Troubleshooting

Common issues and what to check

The Change Price button is not visible

Make sure a client bill has been selected from the In Salon Clients list.

The item I want to change is not listed

Check that the service or retail product has already been added to the bill.

The price did not update

Make sure a new amount was entered and Confirm was selected.

The bill total looks incorrect

Review the updated item price. Salon Manager recalculates the bill total automatically after the change.

Frequently asked questions

Price-change questions

Can I change the price of an item on a bill?

Select the client’s bill, open Change Price, choose the item, enter the new price and select Confirm.

Where is the Change Price button?

It is on the right-hand side of the Till when a client bill is selected.

Can I change the price of both services and retail products?

The Change Price window displays both services and retail products that are already on the bill.

Will the bill total update automatically?

Salon Manager recalculates the total immediately after the new price is confirmed.

What happens after I select Confirm?

The selected item’s price is updated on the bill and the total is recalculated.

Offline reference

Download this guide as a PDF

Keep a printable copy for reception teams or use it during staff training.

Download PDF Guide

Last reviewed: 14 July 2026.

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