Appointments guide
How to View Client History During a Booking
Review a client’s previous services, team members and dates while building a new appointment, making repeat bookings quicker and easier.
Video walkthrough: viewing a client’s booking history while creating an appointment in Salon Manager.
Quick answer
Select Show Booking History in the appointment builder
Select the client in the appointment builder, then choose Show Booking History at the top left.
Before you start
Check these details first
You are in the appointment builder
A client has already been selected
You want to check or repeat a previous service
Step-by-step instructions
How to view booking history while creating an appointment
Follow these steps to review the client’s previous services and use them during the new booking.
Useful tips
Use booking history to speed up repeat appointments
Use booking history to make repeat bookings faster.
Check the previous team member when the client prefers to book with the same person.
Confirm the service with the client before adding it to the new booking.
Troubleshooting
Common issues and what to check
Frequently asked questions
Booking history questions
Can I see what a client booked before?
Yes. Use Show Booking History during the booking process.
Can I rebook a previous service?
Yes. The history allows you to select a previous service for the new booking.
Does history show the previous team member?
Yes. The history can show the service date, the team member and the service provided.
Offline reference
Download this guide as a PDF
Keep a printable copy for diary users or use it during staff training.
Last reviewed: 16 June 2026.
