Who created Salon Manager software?
Salon Manager was created by a team of UK-based salon professionals, software developers, and support specialists with over 30 years of experience in the hair and beauty industry. The system was built using real salon experience to solve everyday operational challenges.
Is Salon Manager a UK-based company?
Yes. Salon Manager is based in Oxfordshire and is designed specifically for UK hair and beauty businesses, with local support and industry-specific features.
Why do salons choose Salon Manager over other software?
Salons choose Salon Manager because it combines real industry experience with simple, practical technology. The system is designed to be easy to use, reliable, and supported by real people who understand how salons operate.
Why do hair and beauty colleges use Salon Manager?
Colleges use Salon Manager because it mirrors the systems used in real salons. Students gain hands-on experience with booking, payments, client management, and stock control, helping them become job-ready.
Do I need technical knowledge to use Salon Manager?
No. Salon Manager is designed to be intuitive and easy to use, and most teams feel confident using the system after a short onboarding session.
What makes your support different?
Salon Manager provides UK-based support from real people with salon experience. This means you get practical advice and fast help from a team that understands your business.
Is Salon Manager reliable and trusted?
Yes. Salon Manager is trusted by salons and colleges across the UK and is built with proven industry experience, reliable infrastructure, and ongoing support.
What is salon management software?
Salon management software is a system that helps salons manage bookings, clients, payments, staff schedules, and daily operations in one place.
How does salon management software work?
It centralises your salon operations into one platform, allowing you to manage appointments, client records, payments, and reporting through a single system.
What does Salon Manager software do?
Salon Manager provides tools for booking, client management, payments, reporting, and marketing, helping salons run more efficiently and grow revenue.
How quickly can I set up salon software?
Most salon software, including Salon Manager, can be set up quickly with guided onboarding and support.
How do I switch from another salon software?
Switching involves setting up your new system, transferring your data, and onboarding your team. Salon Manager supports you throughout this process.
Can I transfer my existing client data?
Yes. Your client data, including contact details and history, can be transferred to ensure continuity when switching systems.
Will switching software disrupt my business?
No. With proper setup and support, switching can be done with minimal disruption to your day-to-day operations.
Do you help with setup and onboarding?
Yes. We provide onboarding support to help you get set up, import data, and start using the system confidently.
Does Salon Manager include online booking?
Yes. It includes an online booking system that allows clients to book appointments at any time.
How does the appointment system work?
Appointments are managed through a central calendar, where you can schedule services, assign staff, and track availability.
Can clients book appointments online anytime?
Yes. Clients can book 24/7, improving convenience and increasing bookings.
Does the software send appointment reminders?
Yes. Automated reminders can be sent via SMS or email to reduce missed appointments.
Can I manage staff schedules and availability?
Yes. You can manage staff rotas, availability, and bookings within the system.
Does Salon Manager include payment processing?
Yes. Integrated payments allow you to take transactions directly through the system.
Can I take deposits and prepayments?
Yes. You can secure bookings by taking deposits or full prepayments.
How does salon software help increase revenue?
It helps increase revenue by improving booking efficiency, reducing no-shows, and enabling better client retention and marketing.
Can I track financial performance and reports?
Yes. You can access reports on sales, performance, and key business metrics.
How can salon software reduce no-shows?
By using automated reminders, deposits, and booking controls, salon software helps ensure clients attend appointments.
Does Salon Manager send automatic reminders?
Yes. Reminders can be sent automatically via SMS or email.
Can I enforce cancellation policies?
Yes. You can set booking rules and cancellation policies to protect your schedule.
Does the software store client records?
Yes. Client records are stored securely, including contact details and visit history.
Can I track client history and preferences?
Yes. You can view past appointments, notes, and preferences to personalise service.
Does Salon Manager include marketing tools?
Yes. Built-in tools allow you to run targeted marketing campaigns.
Can I send SMS or email campaigns to clients?
Yes. You can send promotions, reminders, and updates directly to your clients.
Is Salon Manager easy to use?
Yes. The system is designed to be simple and intuitive for salon teams.
Do I need training to use the software?
No extensive training is required, but support is available if needed.
Can I access the system on mobile devices?
Yes. The software works on mobile, tablet, and desktop devices.
Is the software cloud-based?
Yes. Salon Manager is cloud-based, meaning you can access it from anywhere with an internet connection.
How much does salon software cost in the UK?
Pricing varies depending on features and business size, but Salon Manager offers flexible pricing options to suit different salons.
Are there any setup fees?
This depends on your plan, but setup is designed to be simple and accessible.
What is included in the subscription?
Subscriptions typically include access to core features such as booking, client management, and reporting.
Is my salon data secure?
Yes. Salon Manager uses secure systems to protect your business and client data.
Who owns my client data?
You retain ownership of your client data at all times.
Is Salon Manager GDPR compliant?
Yes. The system is designed to comply with UK data protection regulations, including GDPR.
What support do you offer?
We provide ongoing support to assist with any questions or issues.
How do I get help if I have an issue?
You can contact our support team directly for assistance when needed.
Is the system reliable and always available?
Yes. Salon Manager is designed to be reliable and accessible whenever you need it.