Appointments guide
How to Remove Appointments
Cancel an appointment for a client or delete a booking created in error, while keeping the correct diary history.
Video walkthrough: cancelling or deleting an appointment from the Salon Manager diary.
Quick answer
Open the appointment and select Remove
Double-click the appointment, choose Remove, select the correct reason and appointment scope, then confirm the cancellation or deletion.
Before you start
Check these details first
Access to the appointment diary
The appointment you want to remove
A clear reason for removing the booking
Step-by-step instructions
How to remove an appointment
Follow these steps to choose the correct removal reason and remove the right appointment.
Useful tips
Choose the correct removal reason
Use cancellation when the client no longer needs the appointment.
Use administrative error only when the booking was entered incorrectly.
Use the no-show process instead when a missed appointment must remain recorded.
Troubleshooting
Common issues and what to check
Frequently asked questions
Removing appointment questions
Can I remove only one appointment?
Yes. During the removal process, choose the option to remove only the individual appointment.
Should I remove a no-show appointment?
Usually no. Mark it as a no-show so the missed appointment remains recorded.
Can I delete an appointment made by mistake?
Yes. Choose the administrative error option when appropriate.
Offline reference
Download this guide as a PDF
Keep a printable copy for diary users or use it during staff training.
Last reviewed: 16 June 2026.
