Till guide
How to Redeem Loyalty Points on a Bill in Salon Manager
Redeem a client’s available loyalty points from the Till and automatically reduce the remaining amount payable on their bill.
Video walkthrough: redeeming loyalty points on a client bill from the Salon Manager Till.
Quick answer
Select Redeem Points and confirm the amount
Open the client’s bill in the Till, select Redeem Points, enter the number of points the client wants to use and then select Confirm. The bill total is reduced automatically by the value of the redeemed points.
Before you start
Have these details ready
Access to Salon Manager
Permission to use the till
An existing client bill open in the Till
A client with sufficient loyalty points available
Step-by-step instructions
How to redeem loyalty points on a bill
Follow these steps to apply the client’s available loyalty points to their bill.
Useful tips
Check the balance before confirming
Check the client’s loyalty points balance before redeeming any points.
Only enter the number of points the client wants to use.
Review the remaining amount payable before taking payment.
Confirm the redemption before completing the transaction.
Troubleshooting
Common issues and what to check
Frequently asked questions
Loyalty-point redemption questions
Can I redeem loyalty points on a bill?
Select the client’s bill, choose Redeem Points, enter the number of points to use and then select Confirm.
Can I see how much the client’s points are worth?
The Redeem Loyalty Points window displays both the available points balance and its cash value.
Can I choose how many points to redeem?
Enter the number of points the client wants to use and Salon Manager will calculate the redeemed value.
Will the bill total update automatically?
Once the redemption is confirmed, the remaining amount payable is updated automatically.
Offline reference
Download this guide as a PDF
Keep a printable copy for reception teams or use it during staff training.
Last reviewed: 14 July 2026.
