Client guide

How to Edit Client Details

Update a client’s personal details, contact information, address and other record information in Salon Manager.

Video walkthrough: editing and saving a client’s details in Salon Manager.

Quick answer

Open Edit Client and update the record

Open the client’s record card, select Edit Client at the bottom left, update the required information, then select Update Client at the bottom right.

Before you start

Have these details ready

Access to Salon Manager
Permission to view and edit client records
The correct client record open
The updated contact, address or personal information ready

Step-by-step instructions

How to edit a client’s details

Follow these steps to update the client’s main details and additional record information.

1Open Salon ManagerSign in and open the Salon Manager application.
2Go to the client areaOpen the section used to search and manage client records.
3Find the clientSearch for the client whose details need to be updated.
4Open the client recordOpen the correct client’s record card.
5Select Edit ClientChoose Edit Client at the bottom left.
6Open the settings screenWait for the client settings screen to load.
7Update personal detailsEdit the client’s name, contact numbers and email address on the left-hand side.
8Update address detailsEdit the address lines and postcode on the right-hand side.
9Review extra informationUpdate details such as gender, date of birth, referral information or membership number when used.
10Save the clientSelect Update Client at the bottom right.
11Confirm the changesThe client record will now show the updated information.

Useful tips

Review the information before saving

Make sure the correct client record is open before making changes.
Review contact numbers and email addresses carefully before saving.
Use the extra information section to keep useful client details up to date.
Always select Update Client so the changes are saved.

Troubleshooting

Common issues and what to check

The Edit Client button is not visible

Make sure the client’s record card is open. Edit Client appears at the bottom left.

The client settings screen does not open

Check your user permissions and confirm that you have access to edit client records.

I cannot update the email address

Check whether the client is marked as having no email address. Update that setting before entering an email address.

The changes did not save

Make sure you selected Update Client after making the changes.

I entered the wrong details

Reopen the client record, select Edit Client, correct the information and select Update Client.

Frequently asked questions

Editing client details questions

Can I edit a client’s details in Salon Manager?

Open the client record, select Edit Client, make the changes and select Update Client.

Where is the Edit Client button?

It is at the bottom left of the client’s record card.

What client details can I update?

You can update the client’s name, contact numbers, email address, address, date of birth, gender, referral information and membership number.

Where do I save the changes?

Select Update Client at the bottom right of the edit client screen.

Can I update referral or membership information?

Yes. These fields are in the extra information section when they are used by the salon.

Offline reference

Download this guide as a PDF

Keep a printable copy for reception teams or use it during staff training.

Download PDF Guide

Last reviewed: 18 June 2026.

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