To edit a client’s details in Salon Manager, open the client’s record card, click Edit Client at the bottom left, update the client information, then click Update Client at the bottom right.
Access to Salon Manager
Permission to view and edit client records
The correct client record open
The updated client information ready, such as contact details, address or date of birth
Open Salon Manager.
Go to the client area.
Search for the client you want to update.
Open the client’s record card.
Click Edit Client at the bottom left.
The client settings screen will open.
Update the client’s personal details on the left-hand side, such as their name, contact numbers and email address.
Update the client’s address details on the right-hand side, including address lines and postcode.
Review the extra information section, such as gender, date of birth, year of birth, referral details and membership number if used by your salon.
When all changes have been made, click Update Client at the bottom right.
The client record will be updated with the new details.
Check you have opened the correct client record before making changes.
Review contact numbers and email addresses carefully before saving.
Use the extra information section to keep useful client details up to date.
Remember to click Update Client after making changes, otherwise the updates may not be saved.
The Edit Client button is not visible
Make sure you have opened the client’s record card. The Edit Client button appears at the bottom left of the record card.
The client settings screen does not open
Check your user permissions and make sure you have access to edit client records.
I cannot update the email address
Check whether the client has been marked as having no email address. Update the email setting if needed before adding an email address.
The changes did not save
Make sure you clicked Update Client at the bottom right after making the changes.
I entered the wrong details
Open the client record again, click Edit Client, correct the information and click Update Client.
Can I edit a client’s details in Salon Manager?
Yes. Open the client’s record card, click Edit Client, make the changes and click Update Client.
Where is the Edit Client button?
It is at the bottom left of the client’s record card.
What client details can I update?
You can update details such as the client’s name, contact numbers, email address, address, date of birth, gender, referral information and membership number.
Where do I save the changes?
Click Update Client at the bottom right of the edit client screen.
Can I update referral or membership information?
Yes. These details appear in the extra information section, if they are used by your salon.
You can also download the PDF version of this guide for offline reference.
Last reviewed: 18 June 2026.
