Till guide
How to Create and Manage Family Bills in Salon Manager
Combine several active client bills into one family bill when a single client is paying for everyone.
Video walkthrough: creating and managing a family bill from the Salon Manager Till.
Quick answer
Merge the active bills under one paying client
Open the Till, select Create Family Bill, choose the client who will pay, add the other clients, then select Confirm. Their active bills will be combined into one family bill.
Before you start
Have these details ready
Access to Salon Manager
Permission to use the till
Two or more client bills open in the In Salon Clients list
Confirmation of which client will pay for the family bill
Step-by-step instructions
How to create a family bill
Follow these steps to combine active client bills and take one payment.
Useful tips
Review every client before confirming
Choose the correct paying client before confirming the family bill.
More than two clients can be included when required.
Review all services and retail items after merging to confirm nothing is missing.
Use a family bill when one person is paying for several clients.
Troubleshooting
Common issues and what to check
The Create Family Bill button is not visible
Make sure you are on the Till screen and that multiple active client bills appear in In Salon Clients.
The client I want to include is not listed
Check that the client already has an active bill open before creating the family bill.
The wrong client is selected as the payer
Cancel the process and recreate the family bill with the correct paying client selected.
The bills did not merge
Review the selected clients and choose Confirm. Every selected client must have an active bill.
Frequently asked questions
Family bill questions
Can I combine multiple client bills into one?
Use Create Family Bill to merge multiple active client bills into one payment.
Where is the Create Family Bill button?
It is in the In Salon Clients area of the Till screen.
Can I include more than two clients?
Yes. Multiple clients can be selected and included in the same family bill.
Who receives the final bill?
The client selected as the paying client becomes the main payer for the family bill.
Can I pay for everyone using one transaction?
Yes. After the bills are merged, payment can be completed using the combined family bill.
Offline reference
Download this guide as a PDF
Keep a printable copy for reception teams or use it during staff training.
Last reviewed: 14 July 2026.
