Salon Manager Till and Payments guide

How to Add Retail Products to Bills in Salon Manager

Select the client bill, choose the team member making the sale, then search for or scan the retail product before adding it to the bill.

Video walkthrough: adding retail products to a client bill from the Salon Manager Till.

Quick answer

Select Sell Retail and choose the product

Open the client’s bill in the Till, select Sell Retail, choose the team member, then find the product by searching or scanning its barcode and select Confirm.

Before you start

Have these details ready

Access to Salon Manager
Permission to use the till
An existing client bill open in the Till
The retail product ready to add
The product name or barcode

Step-by-step instructions

How to add a retail product to a bill

Follow these steps to find a product and add it to the selected client bill.

1Open Salon ManagerSign in and open the main Salon Manager application.
2Go to the TillOpen the Till screen from the main navigation.
3Select the client billChoose the existing bill from In Salon Clients.
4Select Sell RetailChoose Sell Retail from the right-hand side of the screen.
5Choose the team memberSelect the team member responsible for the retail sale.
6Open Add RetailThe Add Retail window will open.
7Find the productBrowse suggestions, search by product name or scan the barcode.
8Select the retail itemChoose the correct retail product from the results.
9Select ConfirmClick Confirm to add the selected product.
10Review the billCheck that the correct retail product appears on the bill.

Useful tips

Find and confirm the right product

Check that the correct client bill is selected before adding retail.
Use the search box when the product is not immediately visible.
Scanning the barcode is often the fastest way to find a product.
Review the bill to ensure the correct item was added.

Troubleshooting

Common issues and what to check

The Sell Retail button is not visible

Make sure a client bill has been selected from In Salon Clients.

I cannot find the product

Search by product name, scan the barcode or select View all Retail.

The barcode will not scan

Check the barcode scanner connection or search for the product manually.

The product was not added to the bill

Make sure the product was selected and that you clicked Confirm.

Frequently asked questions

Retail product questions

Can I add a retail product to an existing bill?

Select the client bill, choose Sell Retail, select the product and click Confirm.

Where is the Sell Retail button?

It appears on the right-hand side of the Till when a client bill is selected.

Can I browse all retail products?

Select View all Retail in the Add Retail window to browse the full list.

Why do I need to select a team member?

The selected team member is recorded as the person who sold the retail product.

Offline reference

Download this guide as a PDF

Keep a printable copy for reception teams or use it during staff training.

Download PDF Guide

Last reviewed: 18 June 2026.

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