To add a retail product to a bill in Salon Manager, open the Till screen, select the client’s bill, click Sell Retail, choose the team member, find the product by searching or scanning its barcode, then click Confirm.
Before you start
Access to Salon Manager
Permission to use the till
An existing client bill open in the Till screen
The retail product ready to add to the bill
The product name or barcode if required
Step-by-step instructions
Open Salon Manager.
Go to the Till screen.
In the In Salon Clients section, select the client’s existing bill.
On the right-hand side of the screen, click Sell Retail.
Select the team member selling the retail product.
The Add Retail window will open.
Browse the suggested products, search by product name, or scan the product barcode.
Select the required retail product.
Click Confirm.
The retail product will be added to the client’s bill.
Tips
Make sure you have selected the correct client bill before adding retail products. Use the search box if you cannot immediately see the product you need. Scanning the barcode is often the quickest way to find a product. Review the bill after adding the product to ensure the correct item has been added.
Troubleshooting
The Sell Retail button is not visible
Make sure you have selected a client’s bill from the In Salon Clients list.
I cannot find the product
Search by product name, scan the barcode, or select View all Retail to browse all available products.
The barcode will not scan
Check that the barcode scanner is connected correctly, or search for the product manually.
The product was not added to the bill
Make sure you selected the product and clicked Confirm.
FAQs
Can I add a retail product to an existing bill? Yes. Select the client’s bill, click Sell Retail, choose the product and click Confirm.
Where is the Sell Retail button? It is on the right-hand side of the Till screen when a client bill is selected.
Can I search for a retail product? Yes. You can search by product name or scan a product barcode.
Can I browse all retail products? Yes. Select View all Retail from the Add Retail window to browse the full product list.
Why do I need to select a team member? The team member is recorded as the person who sold the retail product.
