Account Manager
Job title: Account Manager
Specialist areas: Customer success, onboarding, account support, salon business needs
Natalie supports Salon Manager customers by helping understand their requirements, guiding them through account-related questions and making sure they receive the right information at the right stage.
Her work helps salons, spas, clinics, colleges and groups feel supported when exploring, adopting or expanding their use of Salon Manager.
Natalie’s customer-facing role gives her a strong understanding of what businesses need when evaluating salon software and planning a move to a modern cloud-based platform.