Account Manager
Job title: Account Manager
Specialist areas: Customer relationships, account management, onboarding, customer success
Shoaib works with Salon Manager customers to understand their business requirements and help them make informed decisions about the platform.
His role includes supporting customer relationships, discussing package options, helping with onboarding requirements and ensuring customers are directed to the right support when needed.
Shoaib’s customer-facing experience gives him useful insight into the questions salons ask when choosing, switching or expanding their software.
