Quick answer
To set a custom notice period for a client’s appointment reminders in Salon Manager, open the client’s record card, click Edit Client at the bottom left, scroll to Settings & switches, enter the number of days in Booking reminder notice period (days), then click Update Client.
Before you start
Access to Salon Manager
Permission to view and edit client records
The correct client record open
A decision on how many days before the appointment the client should receive their reminder
Appointment text reminders enabled for your salon
Step-by-step instructions
Open Salon Manager.
Find the client you want to update.
Open the client’s record card.
Click Edit Client at the bottom left.
The client settings page will open.
Scroll down to the Settings & switches section.
Find Booking reminder notice period (days).
Enter the number of days before the appointment that the client should receive their reminder.
For example, enter 3 if the client should receive their reminder three days before their appointment.
Review the number entered to make sure it is correct.
Click Update Client at the bottom right.
The client will now receive appointment reminders using the custom notice period you have set.
Tips
Use this setting when a client wants their reminders earlier than your salon’s usual reminder schedule.
Check the number of days carefully before saving.
Make sure you are editing the correct client before changing reminder settings.
Remember to click Update Client, otherwise the custom notice period may not be saved.
Troubleshooting
The Edit Client button is not visible
Make sure you have opened the client’s record card. The Edit Client button appears at the bottom left.
The booking reminder notice period option is not visible
Scroll down to the Settings & switches section on the client settings page. Booking reminder notice period (days) is the second option in that section.
The reminder notice period did not save
Make sure you clicked Update Client at the bottom right after entering the number of days.
The client is still receiving reminders at the usual time
Open the client record again, check the value in Booking reminder notice period (days), then click Update Client to confirm the setting.
FAQs
Can I set a custom reminder notice period for one client?
Yes. Open the client’s record card, click Edit Client, then enter the custom number of days in Booking reminder notice period (days).
Where is the booking reminder notice period setting?
It is in the Settings & switches section on the client settings page.
What does the number of days mean?
It controls how many days before the appointment the client receives their reminder.
Can I set reminders to go out earlier than normal?
Yes. For example, entering 3 means the client receives their reminder three days before their appointment.
Do I need to save the change?
Yes. Click Update Client at the bottom right to save the custom notice period.
Download this guide
You can also download the PDF version of this guide for offline reference.
Last reviewed: 18 June 2026.
