Till guide

How to Create a Walk-In Client Bill in Salon Manager

Create a quick bill for a walk-in client, then add services, retail products, vouchers or account credits before taking payment.

Video walkthrough: creating a walk-in client bill from the Salon Manager Till.

Quick answer

Create a walk-in bill from the Till

Open the Till, go to In Salon Clients, select Walk In Client, then use the bill options to add services, retail items, vouchers or account credits.

Before you start

Have these details ready

Access to Salon Manager

Permission to use the till

The Till screen open

Details of what the walk-in client is purchasing

Any service, retail, voucher or account-credit information needed

Step-by-step instructions

How to create a walk-in client bill

Follow these steps to create and prepare a bill without selecting an existing client record.

1Open Salon ManagerSign in and open the main Salon Manager application.

2Go to the TillOpen the Till screen from the main navigation.

3Open In Salon ClientsFind the In Salon Clients section on the left-hand side.

4Find Walk In ClientLocate the Walk In Client button at the top of the panel.

5Create the walk-in billSelect Walk In Client to create a new bill.

6Check the bill appearsConfirm that the walk-in client bill is shown in the In Salon Clients list.

7Select the billChoose the new walk-in bill from the list.

8Choose a bill actionUse the central options to select what you want to add.

9Add the required itemsAdd the relevant service, retail product, voucher or account credit.

10Review the billCheck all items before continuing with payment or other till actions.

Useful tips

Choose the right type of bill

Use Walk In Client when no appointment or client record is selected.

Check that the walk-in bill appears before adding any items.

Choose the correct bill action for services, retail, vouchers or account credits.

Review the bill carefully before taking payment.

Use a named client record when the purchase should be saved against the client’s history.

Troubleshooting

Common issues and what to check

The Walk In Client button is not visible

Make sure you are on the Till screen and have opened the In Salon Clients section.

The walk-in bill does not appear

Select Walk In Client again and check the list. Refresh the till or review your permissions if it still does not appear.

I cannot add a service or retail item

Make sure the walk-in bill is selected before choosing a bill action.

The bill details cannot be found

Check whether the bill was already paid on another machine. Recreate it if necessary.

I selected the wrong bill option

Review the bill and remove or correct any incorrect items before payment.

Frequently asked questions

Walk-in bill questions

Can I create a bill for a walk-in client?

From the Till, open In Salon Clients and select Walk In Client.

Where is the Walk In Client button?

It is at the top of the In Salon Clients section on the left-hand side of the Till.

What can I add to a walk-in bill?

You can add services, retail products, vouchers and account credits.

Does the walk-in bill appear in the client list?

After selecting Walk In Client, the bill appears in the In Salon Clients list.

Should I use a walk-in bill for an existing client?

Use the client record when the purchase should be saved against their history. Use Walk In Client for a quick bill without selecting a record.

How to Create a Walk-In Client Bill in Salon Manager

Create a walk-in bill from the Till

Have these details ready

How to create a walk-in client bill

Choose the right type of bill

Common issues and what to check

Walk-in bill questions

Download this guide as a PDF

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