Create bill for walk-in client

Quick answer

To create a bill for a walk-in client in Salon Manager, open the Till screen, go to In Salon Clients on the left-hand side, click Walk In Client, then use the bill options in the centre of the screen to add services, retail items, vouchers or account credits.

Before you start

• Access to Salon Manager
• Permission to use the till
• The Till screen open
• Details of what the walk-in client is purchasing
• Any service, retail, voucher or account credit information needed for the bill

Step-by-step instructions

• Open Salon Manager.
• Go to the Till screen.
• Navigate to the In Salon Clients section on the left-hand side.
• At the top of the In Salon Clients panel, find the Walk In Client button.
• Click Walk In Client.
• A walk-in client bill will appear in the In Salon Clients list.
• Select the walk-in client bill from the list.
• Use the buttons in the centre of the screen to choose what you want to add to the bill.
• Add the relevant service, retail item, voucher or account credit.
• Review the bill before continuing with payment or any other till actions.

Tips

Use Walk In Client when the client does not have an appointment or client record selected.
Check that the walk-in bill has appeared in the In Salon Clients list before adding items.
Choose the correct bill action, such as service, retail, vouchers or account credits.
Review the bill carefully before taking payment.
Use a named client record instead if the client should have the purchase saved against their history.

Troubleshooting

The Walk In Client button is not visible

Make sure you are on the Till screen and have opened the In Salon Clients section on the left-hand side.

The walk-in bill does not appear

Click Walk In Client again and check the In Salon Clients list. If the issue continues, refresh the till or check your till permissions.

I cannot add a service or retail item

Make sure the walk-in client bill is selected from the In Salon Clients list before choosing a bill action.

The bill details cannot be found

Check whether the bill has already been paid on another machine. If needed, recreate the bill before continuing.

I selected the wrong bill option

Review the bill before taking payment and remove or correct any incorrect items where possible.

FAQs

Can I create a bill for a walk-in client?
Yes. From the Till screen, open In Salon Clients and click Walk In Client.

Where is the Walk In Client button?
It is at the top of the In Salon Clients section on the left-hand side of the till screen.

What can I add to a walk-in bill?
You can add items such as services, retail products, vouchers and account credits.

Does the walk-in bill appear in the client list?
Yes. After clicking Walk In Client, the bill appears in the In Salon Clients list.

Should I use a walk-in bill for an existing client?
Use a client record if the purchase should be linked to the client’s history. Use Walk In Client when you need to create a quick bill without selecting a client record.

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