Appointments guide
How to Add a Permanent Note
Add ongoing information to a team member’s diary column and view it from the speech bubble whenever needed.
Video walkthrough: adding a permanent note to a team member column in the Salon Manager diary.
Quick answer
Use the three-dot menu above the team member column
Hover over the team member name, select the three dots, choose Add Permanent Note, type the note, then select Save.
Before you start
Have these details ready
Access to the diary
The team member column that needs the note
The permanent note to add
Step-by-step instructions
How to add a permanent note
Follow these steps to save ongoing information against a team member’s diary column.
Useful tips
Keep permanent notes concise and relevant
Use permanent notes for information that should remain visible over time.
Use a day note instead when the information only applies to one date.
Keep the wording short, clear and professional.
Troubleshooting
Common issues and what to check
Frequently asked questions
Permanent note questions
Where does the permanent note appear?
It appears as a speech bubble at the bottom right of the team member column.
How do I view the note?
Hover over the speech bubble in the team member column.
Can I use this for client-specific notes?
Use client notes for client-specific information. Permanent notes are intended for team member diary columns.
Offline reference
Download this guide as a PDF
Keep a printable copy for diary users or use it during staff training.
Last reviewed: 16 June 2026.
