Digital consultation forms

Digital consultation forms.Ready before they arrive.

Create salon consultation forms around the services you provide. Salon Manager software can send the relevant form before an appointment, collect answers and signatures online, and keep the completed record with the client. Your team can review the details before treatment begins. Digital consultation forms are included in every Salon Manager package.

A personal walkthrough • UK support • No obligation

Salon Manager

Salon Manager consultation form builder showing service-specific form settings

Build service-specific questions and keep the completed form with the client.
9,000+people using Salon Manager
30+ yearsof experience in salon management software
UK supportonboarding, training and ongoing help

Built around the working day

How can paperless consultation forms improve preparation?

A generic form cannot cover every service. Colour, skin tests and beauty treatments can call for different questions, checks and preparation. Create a consultation that reflects the service, then give the client and team member the parts they each need to complete.

The right questions, connected to the right visit.

An online salon management system keeps the consultation connected to the visit. Clients can complete forms on a phone, tablet or computer. Your salon booking software and salon CRM help the team find the appointment and review the client’s completed answers before treatment.

See how this connects with your salon CRM.

The tools your team will use

What can your salon consultation forms include?

Custom in-salon forms

Create consultation, digital consent and patch-test forms around your services and professional process.

Automatic email & SMS forms

Send the correct form automatically before the booking, reducing manual chasing at reception.

Questions for the client

Choose the medical, preference, consent and preparation questions clients need to answer.

Questions for the team member

Add the professional checks and treatment questions the practitioner needs to complete.

Client and team sign-off

Record client agreement and the professional sign-off required from the person delivering the service.

Complete anywhere

Allow forms to be completed on a phone, tablet or computer before the visit or in the salon.

Stored in the salon CRM

Keep each completed and signed form securely connected to the correct client record.

A clear form history

Retain answers, signatures, completion status and history for authorised users to review.

From features to everyday work

What happens from sending a form to reviewing it?

Stage What happens Connected record
Before the visit Send the service-specific form for the booked appointment. Appointment and client details.
Client completion The client answers questions and signs on their device. Completed answers and client sign-off.
Professional review The team reviews responses and completes relevant checks. Practitioner questions and sign-off.
After the visit Authorised users can find the completed form history. The salon CRM client record.

The salon remains responsible for choosing suitable questions and reviewing the answers before treatment. Software supports the workflow; it does not make the professional decision.

Make it work your way

How do digital consultation forms work?

  1. 01

    Create the form

    Choose the questions, declarations, professional checks and signatures needed for the service. Review wording for your own process.

  2. 02

    Send or complete it

    Connect the form to the relevant booking workflow. Clients can complete it before the visit or use a device in the salon.

  3. 03

    Review and retain

    Check the responses and complete the professional sign-off. Keep the finished form connected to the client record for authorised access.

Salon software UK

What should you check before moving consultation forms online?

The best salon software for consultations should connect the right questions, signatures and client record. Test the whole process with a service your salon provides. Check which questions the client answers, which checks staff complete and who signs. Make sure the completed record is easy to find before the next appointment.

When reviewing salon software for groups, confirm who can view completed consultation forms across locations.

For the wider salon software system, compare packages and inclusions and see the full feature range.

An AI salon receptionist can handle routine appointment calls, while your team reviews the consultation before treatment. Ask to see both parts of the client journey during your demonstration.

Frequently asked questions

What else would you like to know?

Clear answers about digital consultation forms, before you choose your setup.

Have a workflow we have not covered? Talk it through in your demo.

Can different services use different consultation forms?

Yes. Create service-specific questions, declarations and preparation guidance, then associate the appropriate form with the relevant booking workflow.

Can forms be sent automatically before an appointment?

Yes. The relevant booking can trigger one or more required forms so clients can complete them before they arrive.

Can clients sign consultation forms online?

Yes. Clients can complete and sign supported forms using a phone, tablet, laptop or desktop.

Where are completed forms stored?

Completed answers, signatures, status and form history remain connected with the appropriate client record for authorised users.

Does software replace professional judgement or legal advice?

No. The salon or clinic remains responsible for its questions, lawful data handling, professional review and service-specific or insurance requirements.

Are consultation forms included in Essentials?

Yes. Digital consultation forms are included in all four Salon Manager packages, including Essentials. Online booking is a separate service and is included from Premium.

Can we create patch-test and consent forms?

Yes. Create forms around your patch-test, consultation and consent processes. Your business remains responsible for suitable questions, professional review and any insurance requirements.

Can the client and practitioner both sign?

Salon Manager supports client sign-off and team-member sign-off. Set the questions and professional checks required for your own service workflow.

Your salon. Your workflows.

Bring one of your consultation forms.

We will show how to build it around your services, send it before a visit and review the signed result from the client record.

Book My Tailored DemoCall 01865 649330

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