Salon Manager Client CRM guide

How to Add Permanent Extra Booking Time to a Client

Automatically add extra time whenever a particular client books an appointment, which is useful for clients who need longer services.

Video walkthrough: adding permanent extra booking time to a client’s future appointments.

Quick answer

Set the client’s Extra booking time minutes

Open the client’s record, select Edit Client, scroll to Settings & switches, choose the required value from Extra booking time minutes, then select Update Client.

Before you start

Have these details ready

Access to Salon Manager
Permission to view and edit client records
The correct client record open
A decision on how much extra time the client needs

Step-by-step instructions

How to add permanent extra booking time

Follow these steps to automatically add more time to this client’s future bookings.

1Open Salon ManagerSign in and open the Salon Manager application.
2Find the clientSearch for the client who needs additional time added to future appointments.
3Open the client recordOpen the correct client’s record card.
4Select Edit ClientChoose Edit Client at the bottom left.
5Open the client settingsWait for the client settings page to load.
6Find Settings & switchesScroll down to the Settings & switches section.
7Choose the extra timeUse Extra booking time minutes to select the required time in five-minute increments.
8Save the clientSelect Update Client to save the permanent booking-time adjustment.

Useful tips

Choose the extra time carefully

Use this setting for clients who regularly need longer appointments.
The available extra time is selected in five-minute increments.
Make sure the correct client record is open before changing the setting.
Always select Update Client so the change is saved.

Troubleshooting

Common issues and what to check

The Edit Client button is not visible

Make sure the client’s record card is open. Edit Client appears at the bottom left.

Extra booking time minutes is not visible

Scroll to the Settings & switches section on the client settings page.

The extra time did not save

Make sure you selected Update Client after choosing the number of extra minutes.

The client’s bookings do not show extra time

Reopen the client record, confirm the selected value in Extra booking time minutes, then save the client again.

Frequently asked questions

Permanent extra booking time questions

What does permanent extra booking time do?

It automatically adds additional time whenever the client books an appointment.

Where is the extra booking time setting?

It is in Settings & switches on the client settings page.

What time increments can I select?

The extra booking time is selected in five-minute increments.

Will it apply to future appointments automatically?

Yes. Once saved, the extra time is automatically added to the client’s future bookings.

Can I change or remove the extra time later?

Yes. Reopen the client settings, choose a different value or remove the extra time, then select Update Client.

Offline reference

Download this guide as a PDF

Keep a printable copy for reception teams or use it during staff training.

Download PDF Guide

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