General Manager
Job title: General Manager
Specialist areas: Business strategy, customer experience, product direction, salon software operations
Rikki oversees the day-to-day direction of Salon Manager, bringing together product development, customer support, account management and long-term platform planning.
As Salon Manager continues the software journey from Computill and iSalon into modern cloud-based SaaS technology, Rikki helps ensure the product remains practical, reliable and focused on the real needs of salon businesses.
Rikki works closely with customers and internal teams to identify where the platform can save time, improve client experience, support business growth and make salon operations easier to manage.
Rikki reviews key Salon Manager pages where commercial, product or company accuracy is especially important, including packages, comparison pages, company history and customer support information.
