Product Expert
Job title: Product Expert
Specialist areas: Product support, customer training, salon operations, feature adoption
Lee helps Salon Manager customers get more value from the platform by explaining features, supporting training and helping teams understand how software can improve salon workflows.
His work covers practical product usage across appointments, clients, reporting, marketing, stock control and other core salon management areas.
Lee’s experience with customer questions and product usage gives him useful insight into the challenges salons face when adopting or switching software.
