Product Expert
Job title: Product Expert
Specialist areas: Salon workflows, product training, customer onboarding, feature guidance
Alan works closely with customers to help them understand Salon Manager’s features and apply them to real salon workflows.
His role includes supporting onboarding, explaining product functionality, answering feature questions and helping salons use the platform more effectively.
Alan’s practical knowledge of Salon Manager makes him well placed to contribute to help content, feature guides, product explainers and articles about how salons can improve day-to-day operations using software.